In settings, choose ‘Local device security options’. In the next blade, choose ‘User account control’, and enable the ‘Route elevation prompts to user’s interactive desktop’. Click three times on ‘OK’ and then on ‘Create’ to create the new profile. In your new profile, click on ‘Assignments’. Do a remote session with Quick Assist and test! Click on ‘Select groups to include’ and choose the right group on whom you want to assign this profile. Now take over a device with Quick Assist, run something with admin privileges and you’ll see the UAC prompt gets redirected fine to your remote session. To avoid UAC issues during connections via a TeamViewer ID when connecting to the TeamViewer Host or full version (when the remote computer is logged in with a non-admin account) please do one of the following: 4.1 UAC for connections to the TeamViewer Host or full version Too bad that in TeamViewer this still gives us issues and isn’t working correctly. #Teamviewer host pc password blacked out full version ![]() If not already done beforehand: Install the TeamViewer full version or Host on the remote computer.#Teamviewer host pc password blacked out install Run the TeamViewer software on the remote device with administrative rights (for TeamViewer run-only full version, Portable, or QuickSupport module). #Teamviewer host pc password blacked out full Connect to the remote device using TeamViewer ID and Windows Authentication instead of the password.This requires the Windows account credentials of an admin account on the remote device. Connect to a Windows device with the Windows login credentials.Ĥ.2 UAC for connections to a TeamViewer Service Case.This requires the Windows account credentials of an admin account on the device that created the service case.Ĥ.3 UAC for connections to the QuickSupport module To avoid UAC issues during connections to a Service Case (session code), please connect to the service case using Windows Authentication instead of the password. ![]() Please see below for the steps required in order to interact with the UAC prompt on a remote machine when connected to a TeamViewer QuickSupport: If you are connecting to a customer running a QuickSupport module, there are a few additional steps needed in order to interact with remote UAC prompts.
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